OSQA: Onsite Safety & Quality Assurance
Sapphire is committed to onsite quality and safety. To this end we have developed OSQA (Onsite Safety & Quality Assurance), a unique scoring system for onsite health and safety reviews, quality and risk assessments.
OSQA (pronounced ‘Oscar’) is a mutual review framework that Sapphire uses to assess its installers – and that they use to assess Sapphire. A set of weighted Key Performance Indicators for each side covers everything from work quality, cost and documentation through to attitude, working methods and risk assessment – with health and safety carrying the highest weighting. Fitters who score highly earn bonuses to incentivise them to work to the highest standard all the time, on every project, while feedback on Sapphire’s performance is documented and acted on.
We appreciate that safety and quality are crucial to our clients and to ourselves and that is why we developed OSQA, ensuring total peace of mind across all installations.
OSQA is a unique scoring system for onsite health and safety reviews, quality and risk assessments